Monday, 4 February 2013

The Right Software Solutions

By Jerry Obram


There are so many software solutions available today that it boggles the mind. Not only is there an APP for everything, there is also a business software solution for almost every business situation. From help desk and call center software, to custom software development, we aim to make the solution choices easier for you to understand. This process can be very daunting when all these decisions have to be made without qualified advice and assistance. To this end, we will provide software analysis for many different software solution categories. If we can help you and your company find the best solution for your particular business situation, we will have met our goal. From small businesses to global corporations, real world knowledge and insightful commentary will give software solution decision makers the tools they need to make informed choices. Both widely used software solutions and obscure niche applications will be analyzed and torn down so that everyone can understand the important functions and features of each.

Before we slip into any particulars, let's discuss a few actions that may help you make informed purchasing decisions. Generally, company demographics are quite central in determining the best software solutions. But then, it is not simply just the scale of the business that is important, the make-up of your team must also be evaluated. The skill set distribution of your employee base is an important metric in determining the right software solution. Who will be operating the software? How will they be utilizing it? Precisely what value could this bring to the user? A detailed list should be developed that explains the concerns that you want to solve by utilizing a software solution. Be as specific as possible and provide all the nitty gritty info. It's crucial that you don't pay money for a solution that has too many, or too few features. With a solid list, you may even realize that your needs cannot be fulfilled by an off-the-shelf software solution. All of it is dependent on your needs, so come up with a great list first.

The next area to give thought to is the scope of the software solution. By 'scope' I mean that you need to decide what features are "must haves", and which would be just "nice to haves". If the scope is not well defined, you run the risk of passing up on important features, including irrelevant features, or running over budget. Always document the scope and include all the essential management staff in the decision making process.

In order to establish a reasonable budget, you will need to create a value proposition. This should explain how much value the software solution will bring to the table. Try to verbalize the value of the solution first, then translate that into a conservative monetary estimate. When you understand the value of the software solution, you can justify your budget, and create a solid return on the investment.

In our forthcoming articles, we are going to present advice on how to make important software buying decisions. We are going to base our suggestions on decades of practical knowledge and true-to-life processes. We will delve into the details and leave space for remarks and suggestions from our visitors. Please let us know if you would like to know more about a particular business software solution, and we will do our best to create reliable posts and other important information related to the subject.




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