Wednesday 27 March 2013

Integrated Systems Monitoring from Manageengine

By Todd Domingo


As the complexity of communications increases for businesses, the number of critical areas in hardware and software also increases. Failure in any of these resources could result in costly downtime. IT systems managers need many tools to keep everything working properly, and identify potential problem areas. The whole monitoring process can be greatly enhanced by installing integrated management systems such as those offered by a Manageengine distributor.

service desk plus provide a suite of management tools built to monitor hardware and processes, and to provide comprehensive reporting. These programs are able to provide monitoring on computer performance, and also on other vital hardware assets like routers, switches, printers, UPSs and other items.

It is capable of monitoring hardware and software that the business uses remotely. The suite provides software to check on web server response times and availability. Most businesses rely on third party hosting companies to run their websites. Should its website be unavailable, a company might not know that there were issues with the site. By examining the host's web logs, the business can see where there were problems, but only after the problems arose.

Even though every professional hosting service will have comprehensive monitoring systems running internally, and problems are usually resolved very quickly, in some situations the hosting service can be unaware of problems that have brought a client site down. This could happen when the client uploads new software programs to the server and they turn out to be faulty.

This type of error is quite commonplace, and most surfers will have experienced occasions when the web page they want displays computer codes like PHP commands instead of text and images. The major issue with this type of problem is that the host will not know about it, because bad software will not trigger an error on the host system, and consequently the host cannot inform the client there is a problem.

This type of problem should really be eliminated through a business's quality control and testing procedures, or by those of its web developers, before new code is placed on the server, but these errors do occur. This sort of problem can, on rare occasions, be the result of software that has been uploaded not by the company, but by hackers who have compromised the security system.

Having a monitoring tool that provides round the clock checks will prevent problems like these from becoming serious. Application and system performance are also important, and monitoring tools can be invaluable in checking this. Surfers can experience slow page load times when a web server is working near its maximum capacity. Again, this would not generate an error on standard system logs.

There are many other tasks that a Managengine distributor can demonstrate with this software. For example, the product includes a password management application that is designed to make this vital task more secure and efficient.

The application creates a centralized vault for password management, and the vault has been proved robust enough to pass countless penetration tests. The tool allows users to access multiple applications and data, or let applications communicate with each other without having to use hard coded passwords, thanks to the centralized vault system. This tool gives systems managers total control over what areas can be accessed by whom. It makes is very simple to assign user privileges.

Manageengine is certainly an impressive resource for busy IT managers. You can contact a Manageengine distributor to find out even more about this powerful software product.




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